:root{--paper:#f4f1e9;--surface:#fffdf8;--ink:#253c34;--muted:#69746a;--line:#d8ddd2;--green:#2f5141;--pale:#e9ede3;--copper:#a45f39;--red:#a44335;--serif:"Songti SC","STSong","Noto Serif CJK SC",Georgia,serif;--sans:"PingFang SC","Microsoft YaHei",system-ui,sans-serif}*{box-sizing:border-box}body{margin:0;color:var(--ink);background:var(--paper);font-family:var(--sans);font-size:14px;line-height:1.7}button,input,textarea,select{font:inherit}a{color:inherit;text-decoration:none}button,a,input,textarea,select{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{cursor:wait;opacity:.6}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible,summary:focus-visible{outline:2px solid var(--copper);outline-offset:4px}[hidden]{display:none!important}.skip-link{position:fixed;top:-70px;left:20px;background:var(--green);color:white;padding:12px;z-index:10}.skip-link:focus{top:10px}.crm-header{height:88px;max-width:1360px;padding:0 40px;margin:auto;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line)}.crm-brand{font-family:Georgia,var(--serif);font-size:29px;font-weight:bold;letter-spacing:.05em}.crm-brand span{font-family:var(--serif);font-size:19px;letter-spacing:.07em}.header-right{display:flex;align-items:center;gap:30px}.environment-label{font-size:10px;letter-spacing:.17em;color:var(--muted)}.back-link{font-size:12px;border-bottom:1px solid var(--ink);padding-bottom:3px}.crm-main{width:min(1200px,calc(100% - 80px));min-height:calc(100vh - 180px);margin:auto}.page-intro{display:flex;align-items:center;justify-content:space-between;padding:46px 0 34px}.eyebrow{font-family:Georgia,serif;font-size:10px;letter-spacing:.22em;color:var(--copper);margin:0 0 13px}h1{font-family:var(--serif);font-size:clamp(27px,3.5vw,40px);font-weight:500;letter-spacing:.05em;line-height:1.45;margin:0}.intro-note{color:var(--muted);margin:12px 0 0;font-size:13px}.intro-mark{font-size:88px;line-height:1;color:#ac9972;margin-right:23px;font-weight:normal}.summary-grid{display:grid;grid-template-columns:repeat(5,1fr);border:1px solid var(--line);background:var(--pale)}.summary-card{padding:20px 24px;border-left:1px solid var(--line);min-width:0}.summary-card:first-child{border-left:0}.summary-label{display:block;font-size:12px;color:var(--muted)}.summary-number{display:block;font-family:Georgia,serif;font-size:34px;line-height:1.4;margin:7px 0 3px;font-weight:normal;font-variant-numeric:tabular-nums}.summary-caption{font-size:10px;color:var(--muted)}.summary-card.attention .summary-number{color:var(--copper)}.workspace-nav{display:flex;gap:30px;align-items:center;border-bottom:1px solid var(--line);margin:27px 0 26px}.workspace-nav>a{padding:12px 0;border-bottom:2px solid transparent;font-size:15px}.workspace-nav>a[aria-current=page]{border-color:var(--green);font-weight:600}.refresh-at{margin-left:auto;font-size:10px;color:var(--muted)}.quiet-button{border:0;background:transparent;color:var(--green);padding:7px 0;font-size:12px}.button{display:inline-flex;align-items:center;justify-content:center;min-height:40px;padding:8px 20px;background:var(--green);color:white;border:1px solid var(--green);font-size:13px}.button.secondary{background:transparent;color:var(--green);border-color:#aab6a7}.button.small{min-height:33px;padding:5px 12px;font-size:12px}.toolbar{display:grid;grid-template-columns:minmax(200px,1fr) minmax(150px,210px) minmax(130px,180px) auto;gap:12px;align-items:end;margin-bottom:20px}.field{display:flex;flex-direction:column;gap:6px;min-width:0;font-size:12px;color:var(--muted)}input,select,textarea{width:100%;border:1px solid #bdc8b9;background:var(--surface);color:var(--ink);padding:10px 12px;border-radius:0;min-height:42px}textarea{resize:vertical;line-height:1.7;min-height:106px}input::placeholder,textarea::placeholder{color:#8b9188}.field-hint{font-size:11px;color:var(--muted);margin:5px 0 0}.list-heading{display:flex;justify-content:space-between;align-items:center;gap:15px;margin:22px 0 12px}.list-heading h2,.panel h2,.section-title{font-family:var(--serif);font-size:22px;font-weight:500;letter-spacing:.05em;margin:0}.muted{color:var(--muted);font-size:12px}.table-wrap{overflow:auto;border:1px solid var(--line);background:var(--surface)}table{width:100%;border-collapse:collapse;text-align:left;font-size:12px}th{font-weight:500;font-size:11px;letter-spacing:.04em;color:var(--muted);background:#edf0e8;padding:12px 16px;white-space:nowrap}td{padding:17px 16px;border-top:1px solid var(--line);vertical-align:middle}tbody tr:hover{background:#f6f7f0}.user-link{display:inline-block;font-size:14px;font-weight:500;color:var(--green);text-decoration:underline;text-decoration-color:#afbdab;text-underline-offset:4px}.cell-subline{display:block;font-size:11px;color:var(--muted);margin-top:5px}.tag-list{display:flex;gap:5px;flex-wrap:wrap}.tag,.status-pill{display:inline-block;background:var(--pale);padding:2px 8px;border:1px solid #dae0d4;font-size:10px;color:var(--green);white-space:nowrap}.status-pill.warm{background:#f8eee2;color:#995a32;border-color:#e5cfb6}.status-pill.danger{background:#faece7;color:var(--red);border-color:#e8c8be}.numeric{font-variant-numeric:tabular-nums;font-family:Georgia,serif;font-size:17px}.pagination{display:flex;justify-content:space-between;align-items:center;margin:17px 0 35px;font-size:12px;color:var(--muted)}.pagination-actions{display:flex;gap:18px}.empty-state,.gate-card{border:1px solid var(--line);background:var(--surface);padding:55px 25px;text-align:center}.empty-state .empty-symbol{display:block;font-family:var(--serif);font-size:40px;color:#9f997d;margin-bottom:12px}.empty-state h2,.gate-card h2{font-family:var(--serif);font-size:24px;font-weight:500;margin:0 0 10px}.empty-state p,.gate-card p{color:var(--muted);font-size:13px;margin:0 auto 20px;max-width:430px}.gate-card{margin:20px 0 70px;padding:68px 25px}.loading-mark{display:inline-block;width:22px;height:22px;border:1px solid var(--line);border-top-color:var(--green);border-radius:50%;animation:spin 1s linear infinite;margin-bottom:16px}@keyframes spin{to{transform:rotate(360deg)}}.status-message,.sync-note{padding:12px 15px;border:1px solid #decbb3;background:#f8efe2;color:#855527;font-size:12px;margin:17px 0}.status-message.error{background:#fbefeb;border-color:#e7c8bf;color:var(--red)}.breadcrumb{display:inline-block;font-size:12px;margin-bottom:20px;color:var(--muted)}.detail-heading{display:flex;justify-content:space-between;gap:20px;align-items:flex-start;margin:0 0 23px}.detail-heading h2{font-family:var(--serif);font-weight:500;font-size:30px;margin:0 0 8px}.detail-heading p{margin:0;font-size:12px;color:var(--muted)}.detail-id{font-family:monospace;font-size:10px!important;overflow-wrap:anywhere;margin-top:6px!important}.detail-columns{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(290px,1fr);gap:24px}.panel{padding:25px;background:var(--surface);border:1px solid var(--line);margin-bottom:24px;min-width:0}.panel-heading{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:19px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:15px}.form-grid .full-width{grid-column:1/-1}.form-footer{display:flex;flex-wrap:wrap;align-items:center;gap:14px;margin-top:19px}.form-status{font-size:12px;color:var(--green);margin:0;overflow-wrap:anywhere}.form-status.error{color:var(--red)}.definition-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px;margin:20px 0 0}.definition-grid div{min-width:0}.definition-grid dt{font-size:11px;color:var(--muted);margin-bottom:5px}.definition-grid dd{margin:0;font-size:12px}.metric-strip{display:grid;grid-template-columns:repeat(4,1fr);margin:0 0 22px;border:1px solid var(--line);background:var(--pale)}.metric-strip>div{padding:14px 10px;border-right:1px solid var(--line);text-align:center}.metric-strip>div:last-child{border:0}.metric-strip strong{display:block;font-family:Georgia,serif;font-size:24px;font-weight:400}.metric-strip span{font-size:10px;color:var(--muted)}.timeline{margin:0;padding:0;list-style:none}.timeline li{position:relative;border-left:1px solid var(--line);padding:0 0 22px 20px;margin-left:5px}.timeline li:before{content:"";position:absolute;left:-4px;top:7px;width:7px;height:7px;background:#9dae99;border-radius:50%}.timeline li:last-child{padding-bottom:0}.timeline time{display:block;font-size:10px;color:var(--muted)}.timeline p{font-size:12px;margin:4px 0 0}.reading-list{list-style:none;padding:0;margin:0}.reading-list li{display:flex;justify-content:space-between;gap:12px;padding:13px 0;border-top:1px solid var(--line)}.reading-list li:first-child{border-top:0}.reading-list strong{font-size:12px;font-weight:500}.reading-list small{display:block;font-size:10px;color:var(--muted)}.queue-grid{display:grid;grid-template-columns:1fr 1fr;gap:24px}.queue-column{min-width:0}.queue-card{border:1px solid var(--line);background:var(--surface);padding:21px;margin-bottom:15px}.queue-card-head{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-bottom:12px}.queue-card p{font-size:13px;white-space:pre-wrap;overflow-wrap:anywhere;margin:10px 0 15px}.queue-meta{display:flex;flex-wrap:wrap;gap:7px;color:var(--muted);font-size:10px;margin:10px 0}.queue-controls{display:flex;align-items:center;flex-wrap:wrap;gap:10px;border-top:1px solid var(--line);padding-top:13px}.queue-controls select{min-height:33px;padding:5px 7px;font-size:11px;width:auto;max-width:160px}.queue-count{font-family:Georgia,serif;font-size:16px;font-weight:normal;color:var(--muted);margin-left:8px}.queue-switch{display:flex;gap:10px;align-items:center;flex-wrap:wrap;margin:0 0 22px}.queue-switch input{width:16px;min-height:16px;accent-color:var(--green)}.queue-switch label{font-size:12px}.preference-row{display:flex;justify-content:space-between;gap:10px;border-bottom:1px solid var(--line);padding:10px 0;font-size:12px}.preference-row:last-child{border:0}.crm-footer{display:flex;justify-content:space-between;max-width:1200px;width:calc(100% - 80px);margin:30px auto 0;border-top:1px solid var(--line);padding:25px 0;font-size:10px;color:var(--muted);letter-spacing:.03em}.sensitive-dialog{border:1px solid var(--line);background:var(--surface);color:var(--ink);padding:30px;max-width:min(740px,calc(100% - 32px));max-height:85vh;width:100%;overflow:auto}.sensitive-dialog::backdrop{background:#18302588}.dialog-close{float:right}.sensitive-dialog h2{font-family:var(--serif);font-size:25px;font-weight:500}.sensitive-dialog pre{white-space:pre-wrap;overflow-wrap:anywhere;font:13px/1.8 var(--sans)}.inline-error{color:var(--red)}@media(max-width:900px){.crm-main{width:calc(100% - 40px)}.crm-header{padding:0 20px}.crm-footer{width:calc(100% - 40px)}.summary-card{padding:16px}.toolbar{grid-template-columns:1fr 1fr}.toolbar>.field:first-child{grid-column:1/-1}.detail-columns{grid-template-columns:1fr}.queue-grid{gap:15px}.refresh-at{display:none}.workspace-nav>.quiet-button{margin-left:auto}.environment-label{display:none}}@media(max-width:600px){.crm-header{height:70px}.crm-brand{font-size:25px}.crm-brand span{font-size:15px}.header-right{gap:10px}.page-intro{padding:30px 0 26px}.intro-mark{display:none}.intro-note{font-size:12px;max-width:265px}.summary-grid{grid-template-columns:repeat(6,1fr)}.summary-card{grid-column:span 2;padding:13px 12px}.summary-card:nth-child(4),.summary-card:nth-child(5){grid-column:span 3;border-top:1px solid var(--line)}.summary-card:nth-child(4){border-left:0}.summary-number{font-size:29px;margin:4px 0 0}.summary-caption{font-size:9px}.summary-label{font-size:11px}.workspace-nav{gap:22px;margin-top:20px}.workspace-nav>a{font-size:13px}.toolbar{gap:10px}.toolbar>.button{grid-column:1/-1}.queue-grid{grid-template-columns:1fr}.panel{padding:20px}.detail-heading{flex-direction:column;gap:12px}.detail-heading h2{font-size:26px}.form-grid{grid-template-columns:1fr}.definition-grid{gap:12px}.metric-strip strong{font-size:20px}.metric-strip>div{padding:13px 5px}.crm-footer{flex-direction:column;gap:7px}.table-wrap table{min-width:660px}.gate-card{padding:45px 20px}.queue-card{padding:18px}.list-heading{align-items:flex-start}.list-heading h2{font-size:20px}.list-heading .muted{font-size:10px}}@media(prefers-reduced-motion:reduce){.loading-mark{animation:none}}
/* CRM identity controls wrap without joining the UUID and copy action. */
.user-number{display:flex;flex-wrap:wrap;align-items:center;gap:6px 12px;min-width:0;margin-top:6px}
.user-number .detail-id{min-width:0;max-width:100%;overflow-wrap:anywhere;margin:0!important}
.user-number .quiet-button{flex-shrink:0;min-height:40px}
.user-number .user-number-status{flex-basis:100%;margin:0;overflow-wrap:anywhere}
.user-number .user-number-status:empty{display:none}
.panel .history-entry{margin:12px 0;min-height:44px;max-width:100%;text-align:center}